Not because they've done something horrendous - I don't even bank there. But I went in there today for a very simple request - I need two rolls of pennies for my vacation bible school class tonight. There is no front desk, just some personal banker schmuck fresh out of college. I tell him what I need and he tells me to go to the equivalent of a drive-through shoot complete with a tube, but inside the doggone lobby. I imagine the actual tellers live in caves under ...
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