Now that we have trained most everyone on how to use the MS Snipping Tool they are very happy, and use it almost too much. :p
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Now that we have trained most everyone on how to use the MS Snipping Tool they are very happy, and use it almost too much. :p
It must be nice to not have users who are just looking for any excuse as to why they can't do things.
So new servers this week.
Old servers offline every day tuesday to friday from noon to 6pm.
Communicated via mail to everyone. Twice.
Leave it to my users to still sit on the servers with files open after noon.
Also they log back on and open another bunch of files when we plug in the cable for 5 minutes to do something.
Cunts, the lot of them.
I wish somebody just once could explain why when complaining about problems receiving emails (Server side spam filtering - that we just need to whitelist), people can NEVER send the email address in the problem. I get names, I get what city their from, I get occupation, I get that their best buddies from high school, I learn that their kids went to daycare together 15 fucking years ago... All I need IS THE GODDAMNED FUCKING EMAIL ADDRESS. fuck.
Do you actually get to say that?Quote:
Originally Posted by Melcar
Victory story, here, for a change.
So APPARENTLY....
We found this out once it went live.
APPARENTLY.... someone decided that *ALL* of the VOIP phone servers needed to be in one place.
We're still uncertain as to who was responsible for this or how it happened. Our telephony team has no clue that this is even a thing, but localized High-availability and fail-over is now managed by some other team that won't step up and admit it.
They flip the entire phone system over for about half of the company (that was their test group, no alpha, no beta, just a push) and then send out an e-mail saying "our people don't have local admin rights, and they need it to interface with the new phone system we just rolled out".
...without telling anyone...including the people it was rolled out to.
So a department manager, two days after this is rolled out, sends a message to my boss.
"What will it take to get me local admin rights to all of the PC's in my department so I can install this?"
The response?
"An act of God".
I love my boss :)
I was reprimanded at my annual review once a few years back...Quote:
Do you actually get to say that?
My boss said to me "somebody issued a complaint to HR that you made them feel stupid. They would not tell me who, they would not go into detail about the incident - only that you made somebody sometime feel stupid... So ummm, try not to do whatever it is that you don't know that you did."
Where I work (a large national insurance company owned by an international insurance company), we do not own any of our infrastructure. All of our technical equipment is owned, maintained and leased from CSC in Mumbai India. So when we have any issues at all, from password resets, access issues, to equipment failures we have to call their help desk.
So the other day, I was getting ready to push some code to our QA servers and I was getting a mismatch clock error between my laptop and the QA server when I was trying to remote in which would not allow me to log into the server. So, I called help desk.
We go through the usual speel of my providing my credential information and explaining the issue. I told her the error message exactly (which basically said to contact the server administrator). So, she asks me who owns the server. WTF? I told her ... uhh YOU do. (Doh!) She then asks me what the IP address is to the QA Server. Well, we remote in by server name not by IP address and frankly, it irks me that the CSC guy at our facility cannot handle these things and I have to deal with this by phone and suffer through a language barrier and trying to understand what they are saying with their heavy dialect. So, I say... umm I have no clue what the IP address is (true, but I could have gotten it). She remotes in, consults her supervisor and says ... they do not know how to fix this.
After I got off the call, I restarted my laptop and tried again and it worked. I really need to remember to do that in the future for any issue before I subject myself to the frustration of dealing with our helpless desk.
and I just made our webmaster cry...
She was asking if the Subnet mask could impact DNS resolution...
I am a bad bad person who is going to hell...
and again people apparently think what we do is just magic:
Here's the scenario -- My boss comes to me and asks me a question...
The question is "What kind of security is there on the Property Tax lookup off the website"
??? What are you talking about.
"if you go to the website, under this department click here, you can get your property tax statement by typing in your parcel #. And I was just wondering what kind of security there was on it, username or anothing like that"
Well this the first I've heard of it... so let's take a look... - sure, goto webpage punch in tax parcel number get statement - turn to boss & say, -- Ok, the security is this won't work from outside the network --
"What do you mean?'
I mean, the good people of the internet cannot use our internal 10.5.120.120 ip address to access that -- it needs to be set with either it's NAT address or better yet the FQDN.
"Well how has this been working?"
It doesn't work. Not only that, but it also uses a port I'm actively denying inbound through the firewall. So short answer: it doesn't work, & hasn't ever worked.
Sometimes you just gotta bend over and speak their language.Quote:
Originally Posted by Melcar
Horse shit, in my opinion.
______ Reminds me of:
"Lights on this building are coming on when they're not supposed to."
I checked them. They seem to be operating fine.
"It's daytime, and some are on."
It is very dark and overcast. There are several lights controlled by photo sensors that come on when it gets dark.
"Why do some of the lights on this building come on at the same time every night, and some come on once the sun goes down?"
well. Some are on a timer, and others are on a photo sensor.
"Where are the photo sensors?"
They are on the north side of the building.
"Well, which side of the building is that?"
That's the side of the building the sun does not shine on.
"But which side of the building has the photo sensors?"
......
....
...
Are you asking me which LIGHTS are controlled by photo sensors?
"YES. WHAT DID YOU THINK I WAS ASKING YOU?"
____
To me, it is the same people who do not understand language operators that will never understand general instruction and information conveyance.
Mr Compass says it's THATAWAY!Quote:
They are on the north side of the building.
"Well, which side of the building is that?"
That's the side of the building the sun does not shine on.
Weak. Should be using a Pipboy 3000 for best directions.Quote:
Originally Posted by Melcar
I will take "Words from officers that scare the shit out of grunts for $100, Alex"Quote:
Originally Posted by Melcar
Quote:
Weak. Should be using a Pipboy 3000 for best directions.
pffft - old school 50's tech. Pip-boy is weak sauce compared to my Iphone. Pipboy doesn't even have a browser or camera!
Oh, you know it has a camera. How else did it get those pictures of you in the shower?Quote:
Originally Posted by Melcar
I don't remember pictures in the shower....Quote:
How else did it get those pictures of you in the shower?
I frequently pressed my hotkey for sense heading in order for it to be without failure to sense direction.
In a pinch, I sometimes drop a knife on the ground so that it will automatically point north.
It was shared with all the other Pipboys in the neighborhood.Quote:
Originally Posted by Melcar