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Other tech: Can you help me install firefox.
Me: glare....
Other Tech: Well, I don't know how, I've never used it before.
Me: It installs just like every other program. double-click the EXE follow the prompts.
Other Tech: Where do I ever find it.
Me: Either grab it from our applications folder on the network or Mozilla.org
Other Tech: Oh, it's out on our applications?
ouch what kinda tech does not know about getfirefox.comQuote:
Originally Posted by Melcar
Sounds like I could be a better field tech than some of these people without having a CPNA and A+ cert just by using common sense to analyze a situation.
an idiot one who needs to retire.
She is our AS/400 specialist, but still...
Although it holds true I just don't understand why AS/400 people tend to be the special needs segment of the IT field. Did IBM just dumb-down the system too much?Quote:
Originally Posted by Melcar
Or IBM made it so complex that the AS/400 people never have time to poke their head up from the IBM manual to learn about what operates on the desktops in the office.
You have clearly never met any RPG programmers.
Never knew RPG took much to do, Point at target, pull trigger, duck and wait for the kaboom. JK JK
You forgot "Check your six to see if your buddy is in the exhaust path."
Details, detailsQuote:
Originally Posted by Alikat Astrae
Pretty sure the insurgents forget that one a lot.
One of my problem users (PU) has an important deadline to meet.
Her computer has been experiencing some odd bootup/ login times, and has been blue screening for unknown reasons (because she's too fucking lazy to take a picture of the blue screen when it happens, and instead reboots her computer when it does happen and tells me after the fact)
So she comes to me yesterday and says that her computer has taken her 28 minutes to log in.
It gets busy - hey, it was Tax Day - so every time she came over to my desk (for "I want help" reasons and not "my computer is fucked" reasons) I was on the phone.
She grabbed my counterpart, who eventually told me that she kept rebooting (voluntarily) and CHKDSK would get stuck at 14%. He canceled the scan, and she was able to work all day.
This morning she comes to me and says "My computer won't start up."
Me: You shut it down?
PU: Yes
Me: WHY would you do that, when you KNOW you're having problems starting it up?
PU: I was told we had to shut our computers down every night!
Me: Even if that were the case (which it's not) WHY would you shut a computer down that's having your problems?
PU: Because I was told to shut my computer down every night!
I had to sit at my desk for 30 seconds before I could get up to go over to her desk, and all I did was reboot it, cancel the CHKDSK, and walk away.
And I'm not allowed to replace the computer until after this deadline passes, which is now coinciding with our office move :(
I told her to definitely NOT shut the computer down overnight, and to simply reboot it when she leaves for the day on Fridays and make sure she hits the Spacebar when CHKDSK comes up.
Any chance you guys are using Kaspersky for antivirus?Quote:
Originally Posted by Mileron
If so, try removing windows update 2823324.
No, Trend, but after looking it up, this user's actually on XP. I'll keep it in mind for my other users, but I think with our NetOps-supplied SMS-style update pushes, this one hasn't been delivered yet, as it's not on my computer, and due to my position I'm the first to get everything as a test. (Lucky me, right.)Quote:
Originally Posted by Merrick ap'Milandra
Me: Yes, hi, I use your Notepad app on Android. I didn't discover the Backup feature until after I updated my phone's OS, so I know I missed out on an easy answer here. However I'm trying to find my previous data in one of several backups I have performed of the phone, all prior to my update of the OS. Could you please tell me where your app stores its data so that I can recover what I need?
Dev: You need to check /data/data/com.android.app.notepadapp/databases/data. Then you place it in a folder you can access on the new phone. Then you use the Restore capability of the application.
Me: That folder doesn't exist on the path of the phone. Any other suggestions?
...
That was 8 days ago.
Coworker technology education win:
Coworker: I updated my Flash as prompted by my computer, but a bunch of additional software and toolbars got installed that I didn't authorize, so I'm uninstalling them.
Me: Okay, so what can I help you with?
Coworker: Nothing, I just wanted to let you know.
Customer call WTF:
Customer: You can't be as calm as you are without being hopped up on Vicodin.
Who the fuck says that?
Someone with experience?
That's the big drug problem in America right now: Pillheads. Millions upon millions of otherwise-ordinary Americans who can no longer get through their day without psychoactive chemicals, but who would be appalled to find that someone similarly addicted to heroin or cocaine had moved in next door. Rush Limbaugh and his Oxycontin spring readily to mind. Or Bush and his Halcyon.
Someone who has never worked a customer facing job in their whole life and does not know eventually one becomes numb to the whole thing because they have seen/heard everything from the weird to the dumb from their customers 1000x over.Quote:
Originally Posted by Mileron
Has to do with Taxation and who makes money of it. It is ok to pay for drugs provided by big pharma corps that sustain lobbyists and fatten politician wallets, but not ok to get drugs from unregistered dealers that do not pay taxes or fatten politician wallets.Quote:
Originally Posted by Alikat Astrae
And a number of people who are ON those drugs push them HARD.Quote:
Originally Posted by Alikat Astrae
"Oh, you should really talk to your doctor about getting on some! (Insert 30 minute ramble about how much better life is now)"
I get that some people legitimately need such drugs for a variety of reasons, but the pharma companies start pushing them and then just let the general populace do their work.