Tales from Techsupport

Me, early 2024: Windows 10 EOL is on the horizon. We should look into testing and schedule rolling laptop purchases to remove incompatible devices from the fleet because MS won't support Win10 updates after October 2025
... and late 2024, and early 2025
Me, October 2025: Windows 10 is now EOL. We're going to get alerts every month about devices not getting patched.
Me, November 2025: Please remember, Win10 is EOL, these devices cannot be patched because we did not pay for the extended support
... and December, January 2026, February, March

Team, yesterday: Why are all of these Windows 10 machines unpatched?